Frequently Asked Questions
Everything you need to know about our products and services.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee on all unused items in their original packaging. Simply contact our support team to initiate a return label.
Are your products covered by a warranty?
Yes, all Gluegun hardware comes with a one-year limited warranty against manufacturing defects to ensure you can shop with total confidence.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer bulk or wholesale discounts?
Yes, we provide special pricing for high-volume orders and corporate partners. Please reach out to our sales department via the contact form for a custom quote.